Returns & Refunds Policy

1. Made-to-Order Products

All Let's Roll merchandise is printed and produced on demand. Because of this, we are unable to accept returns or exchanges for:

• Items ordered in the wrong size
• Items ordered in the wrong color or style
• Change-of-mind purchases

We encourage you to carefully review size charts and product details before placing your order.

2. Defective, Damaged, or Misprinted Items

We stand behind the quality of our products. If your item arrives defective, damaged during shipping, or misprinted, we will send you a free replacement.

To request a replacement, please contact us within 30 days of delivery with:

• Your order number
• A brief description of the issue
• One or more photos showing the defect or damage

3. Lost in Transit

If your tracking shows no movement for 10 or more business days, or the item was marked "Delivered" but never arrived, please:

• Check with your local carrier or post office
• Verify the shipping address on your order confirmation
• Contact us at gear@letsroll.co if the issue is unresolved

We will work with Printful to investigate and, if applicable, send a replacement at no additional cost.

4. Digital Products & Subscriptions

Digital products and subscription-tier upgrades (e.g., premium gym features) are non-refundable once activated. If you believe you were charged in error, please contact us and we will review your case.

5. Refund Processing

If a refund is approved (in cases where a replacement is not possible), it will be issued to your original payment method within 5–10 business days. You will receive an email confirmation once the refund has been processed.

6. Contact Us

For any return or refund inquiries, please reach out to:

• Email: gear@letsroll.co
• Company: BlueHouse Capital LLC

We typically respond within 1–2 business days.